Effective Date: October 2026
Case Review / PLUS and Case Prep / PRO are one-time digital purchases. They are not recurring subscriptions and do not renew automatically. Paid analysis and access are generally delivered immediately after successful payment.
A refund may be considered if: - you were charged incorrectly or more than once; - the paid service could not be delivered because of a verified technical failure attributable to VerdictScope; - a completed payment did not provide the purchased entitlement and the issue cannot reasonably be corrected; or - applicable law requires a refund. Submitting a refund request does not guarantee that a refund will be approved.
Because the product is delivered digitally and may be consumed immediately, purchases are generally non-refundable once the paid service has been successfully delivered or accessed, except where required by applicable law. For purposes of this policy, the paid service is considered delivered once the purchased paid access has been activated and the user has been able to access or generate the applicable paid analysis or features. Dissatisfaction with legal information, disagreement with an analysis, or a desired legal outcome not occurring is not by itself grounds for a refund. Nothing in this policy limits consumer rights that cannot legally be waived.
Please include enough transaction information for us to locate your purchase, such as: - the email address used for the purchase; - the purchased plan; - the approximate payment date; and - the PayPal order or transaction identifier, if available. Approved refunds are returned through the original payment method where possible. If you open a payment dispute or chargeback directly with PayPal or your card issuer, the matter may be handled through their applicable dispute process.
For billing or refund-policy questions, contact support@verdictscope.com.